Frequently Asked Questions
Q. What is happening with Decommissioning Customer’s Septic Tanks?
A. Crescent Sanitary District is aware of the letter dated 7h7123 from Klamath Country that was sent to the customers of CSD in January of 2024. The district was not aware that this letter was going to be sent out. The district had an agreement with DEQ stating we would be allowed to decommission the septic tanks for those whom were initially part of the original hookup phase. The district is looking into this and we still plan to decommission these septic tanks when we have the resources in place. This project would be very expensive to outsource. There was supposed to be funds for this but due to cost over run on the project we no longer have that option. The district will not be responsible for anyone who has their septic decommissioned at their expense. Unfortunately, the district does not have a timeline for this project, we hope to start in the summer of 2024.
Q. Can I pay my bill online?
A. Yes. Pay Your Bill Online 24/7
You’ll find a “Pay My Bill” link in our main menu across the top of every web page, at the bottom of every web page and on our Home page Directory. You may also click the “Pay My Bill” link here and above.
Crescent Sanitary District has partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit, or credit cards.
You will need your Account Number provided on your statement.
If you do not have your statement handy, you may request your Account Number by calling Crescent Sanitary District at 541-433-2951 during office hours Mon -Thu 9:00 am to 3:00 pm.
Q. Where do I find Current Recent Posts, News and Updates?
A. A short list of current recent posts, is on the side menu of every web page under “Recent News”. You can also click the “News & Updates” link in the Side Menu and the Top Main Menu which will give you all our “Posts, News and Updates”.
Q. Why did it take so long to bring the Crescent Sanitary District to Reality?
A. In the past years when the sewer board was handed the cost estimate for putting in the system, it overwhelmed the entire volunteer board. The present board, seeing how previous boards struggled, hired a professional from the beginning to assist with the fund raising. With the cooperation of numerous state agencies, we were able to obtain the funds through loans and grants to proceed.
Q. Who do I contact if I have a question regarding the Crescent Sanitary District?
A. Please use our contact page to contact the Board of Directors. A board member will contact you ASAP. If your question can wait, simply attend the next board meeting at the Crescent Community Club the second Wednesday of each month and ask your question during the “Public Comment” time slot provided at each meeting. Alternately you may call us at 541-433-2951 or send an email to info@crescentsanitarydistrict.org.
Q. I want to read the minutes from the board meetings, where do I find them?
A. Go to the Meeting Minutes page. There you will find the CSD board meeting minutes. If you need information now, contact the Board of Directors or, attend the next Board Meeting.
Q. Why can’t I read the meeting minutes right after the current meeting was held?
A. The meeting minutes must be typed and then approved at the following months board meeting. Once the meeting minutes have been approved, they are released for public viewing and posting on this website. The process could take as much as 45 days. (If you are interested in knowing whats happening with the Crescent Sanitary District, and getting the information without having to wait until the following month, we invite you to attend our monthly board meetings.)
If you have other questions please feel free to contact us or, attend our next board meeting.